Payment Options

Payment Options

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express

We do not accept the following forms of payment:

  • CODs
  • Personal Checks
  • Layaway Plans

Important information:

For your security, your billing name, address, and phone number must match the information that appears on your credit card monthly billing statement. We reserve the right to cancel any order that does not match these criteria.

Authorization Holds: Any order, or attempted order, placed using a credit card will reflect an authorization hold. While this hold appears to be a deduction from your available funds that is equal to the dollar amount of the order, the money is still in your account. This authorization hold is simply to ensure the funds are available to complete your order. Although most holds last for 3 to 7 business days, the duration of these holds can vary greatly, please contact your card-issuing bank for their policy regarding authorization holds.

True North Games currently accepts orders from the following countries:

  • Canada

Sales Tax

All goods and services sold or provided in Canada are subject to Canadian Goods and Services Tax (“GST”) at 5% including items, shipping, and special handling. The general GST rate was decreased from 6% to 5% as of January 1, 2008.

In addition, the following Provincial Sales Tax (“PST”) or Harmonized Sales Tax (“HST”) might apply, depending on the item and the destination of the shipment:

 

 

Province GST Rate PST Rate Tax Notes
British Columbia 5% 7%
Alberta 5%
Manitoba 5% 7%
Saskatchewan 5% 5%
Ontario 5% 8%
Quebec 5% 7.5% QST -Calculated after GST is added
Prince Edward Island 5% 10% PE – Calculated after GST is added
Newfoundland and Labrador 5% 8% HST – Calculated after GST is added
Newfoundland and Labrador 5% 8% HST – Calculated after GST is added
New Brunswick 5% 8% HST – Calculated after GST is added
Nova Scotia 5% 8% HST – Calculated after GST is added
Yukon 5%
Northwest Territories 5%
Nunavut 5%

The amount of sales tax charged to an order varies depending on the province the item(s) will be shipped to and local sales tax laws. You will be able to see the sales tax amount before submitting your order.

Tax is calculated on the total selling price of each individual item and any shipping/handling in accordance with applicable tax laws.

Groups eligible for GST exemption should file a GST rebate claim with Revenue Canada.

Redeeming Promotions/Discount Codes

To redeem a Promotion or Discount Code:

Enter the code exactly as it appears (codes are case sensitive) in the space provided in your Shopping Cart or on the Payment page during Checkout.
Click “Apply” after each one.
If your code is accepted, the code will display with a “Status: Applied” message. If codes are applied to your order, the discount amount will be displayed in the payment summary. You can decide to add or delete a promotion, and your payment summary will refresh accordingly.
If your code is not accepted, the code will display with a “Status: Not Applied” message. Please note: adding multiple promotion codes may void promotions that have already been applied.

PayPal

PayPal is an alternate method for purchasing your order. It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. Your credit card and bank numbers are never seen by the seller or merchant. Plus, you’re 100% protected against unauthorized payments sent from your account.

PayPal Process

If you select PayPal as your payment option, you will continue through the standard checkout process then automatically proceed to PayPal.com to complete your payment.
Once you have been redirected to paypal.com, you will have 25 minutes to complete the payment before your order is cancelled.

For more information, visit the PayPal Help Center.